Nearly everything you read on this almost five-year-old blog is only indirectly related to my professional responsibilities, but this is a rare post that relates directly to them (currently interim CEO at National Public Radio). A week ago, we announced a joyless decision to discontinue the innovative program, Bryant Park Project, produced in our New York facility across the street from Bryant Park. The paragraphs below are a lightly edited and linked version of an email that I sent this morning to a BPP staff member in response to a suggestion that we turn BPP into a web site. Look for another post on the Bryant Park blog from me that provides additional information (see update below).
I've read about a quarter of the comments about the cancellation on the BPP blog and you're of course characterizing them accurately. Obviously, you and the rest of the staff have done a great job building loyalty among your audience and in presenting news in a different way. You have my gratitude for that.
I'm not sure how someone who has done articles, speeches and consulting about the importance of disruptive investments (in the Clayton Christensen sense), supported the BPP initiative when I was an NPR board member, and is now trying to shape NPR into more of a digital company finds oneself on this side of a decision to end this great project. It's not an abandonment of young people. Look at npr.org/music or our successful podcasting efforts. Age demos are curves. This is not meant to diminish BPP, but Morning Edition and All Things Considered have more younger podcast listening than does BPP, and way more radio listening, simply because wide radio carriage delivers awareness of both. BPP's great contribution wasn't quantitative, though, it was in helping us learn.
We've/I've learned -- or relearned -- a lot in the process. Sustaining a new program of this financial magnitude requires attracting users from each of the platforms we can access. In this case, radio carriage was inadequate and web/podcasting usage was hampered -- here's the relearning part -- by having an appointment program in a medium that doesn't excel in that kind of usage. Web radio is growing very rapidly (much faster than FM did, for example), but it's almost all to music and, increasingly, to attention-tracking music.
Perhaps the future of news on the web is in the same user-programmed direction. I'd like to see good minds like those of the BPP staff think about how we can do good journalism delivered via the web using techniques beyond just throwing up another portal-type web site and expecting people to come to it. Our new open API release is a great tool for that. The realities of how people use the web, how web audiences grow through search, and technologies for tracking attention and tailoring content delivery to match how people spend their attention all need to be considered. Portals still have a place, just as their close cousins radio transmitters do, but we can no longer put all our eggs in that basket.
NPR will, I hope, be a leader in a new generation of news delivery over multiple platforms, including ones we've never conceived. But we can't make those 2nd generation investments if we continue 1st generation efforts that aren't consistent with what we know about how media usage is maturing.
Updated, 3:45 p.m. Eastern: A longer version of this has been posted to the Bryant Park Project blog.
--Dennis
Twitter: @haarsager
Sir, I am an extremely loyal member of the BPP community. I refer to myself as this rather than as a listener because it is a community of people listening, viewing, commenting, blogging, tweeting, etc. It is the most accessible, interactive, addictive, enjoyable news source with which I have ever been involved.
In your post you say: "This is not meant to diminish BPP, but Morning Edition and All Things Considered have more younger podcast listening than does BPP, and way more radio listening, simply because wide radio carriage delivers awareness of both."
I accidentally stumbled on Bryant Park Project. It was not promoted or discussed on other NPR programs to my knowledge. The other programs you mentioned have a lot more exposure through local public radio stations; you sell products bearing these program names in your online product shop. If the only NPR program you are familiar with is the one you heard your parents listen to while driving in your car, then that is the podcast you will choose to download or stream.
Consider how quickly BPP caught on and how "rabid" the fans are. If that were true of "Tell Me More" or some of the other programs that continue, they would be astronomical success stories. I am glad these programs continue, but consider the greater reach and impact they could have w/such a strong community base like those supporting BPP.
Please consider leading in this area and restoring BPP in a relevant form to your programming. If you do, the BPP community will promote it by word of mouth more than you probably expect we would.
Thank you for your consideration,
T. Weiss
Posted by: tjweiss | Tuesday, 22 July 2008 at 14:31